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Bug #52338

讲座视频回放29:40后无声音问题排查

产品 技术支持课堂线上问题 (ID: 294)
状态 active
优先级 P3
指派给 李富荣
创建时间 2026-08-05 15:05:13
解决时间 3
严重程度 PV000060
关联群 14833813231

📋 复现步骤

<p>【问题描述】视频前面29:40有声音，主讲老师插拔设备后，回放无声音，需查根因，视频链接：</p><pre><a href="http://cloudclass-replay.oss-cn-beijing.aliyuncs.com/playback/hls/3001/2026/lecturer_P100420_1012444876/lecturer_P100420_1012444876_1785751218_8738_1785760164/1136720214553284609.m3u8" rel="noopener noreferrer" target="_blank">http://cloudclass-replay.oss-cn-beijing.aliyuncs.com/playback/hls/3001/2026/lecturer_P100420_1012444876/lecturer_P100420_1012444876_1785751218_8738_1785760164/1136720214553284609.m3u8</a></pre><br/><pre>直播讲：1012444876 </pre><br/>

🔗 关联群聊消息

共 1 条匹配
匹配度: 9.99 2026-08-07 17:03:10
匹配原因: 29
[{"senderName":"齐苏梦","uuid":"452925390944608467","content":"https://yach-static.zhiyinlou.com/online/group/1786090239871/rmeufp03y7/31361d29-fc72-4910-a8bb-5748ec5c415f.png","time":1786090242697,"type":"image","workCode":"P106979","userType":1},{"senderName":"齐苏梦","uuid":"452925390944608467","content":"老师好，家长点击小程序卡在定位界面，无法报名，是什么原因呢","time":1786090266796,"type":"text","workCode":"P106979","userType":1}]
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