← 返回Bug列表
Bug #47383

用户反馈苹果手机iOS18.3版本日历同步不了本地

产品 技术支持平台线上问题 (ID: 295)
状态 resolved
优先级 P2
指派给 张玉谋
创建时间 2025-02-09 21:33:27
解决时间 3
严重程度 P107425
关联群 12981339747

📋 复现步骤

<p>【反馈渠道】</p><p>【反馈分校】</p><p>【设备信息】</p><p>【版本号】</p><p>【操作步骤】</p><p>【问题描述】</p>学员编码:9000221021528304<br>您好老师,这个家长新买的苹果手机,乐读日历同步不到本地,其他设备是正常的。系统是iOS18.3,看能否排查到原因<br><img src="/data/upload/1/202502/0921321606642cf4.png" style="width: 23.92%;" class="fr-fic fr-dib"><br><img src="/data/upload/1/202502/0921322801117f7a.png" style="width: 24.85%;" class="fr-fic fr-dib"><img src="/data/upload/1/202502/092131560865d8d.png" style="width: 30.83%;" class="fr-fic fr-dib">

🔍 问题原因

1

💡 解决方案

收到,我们参考用户反馈分析一下

🔗 关联群聊消息

共 4 条匹配
匹配度: 9.99 2026-08-10 14:42:24
匹配原因: 18
看这个日志确实没有18点10分进入的记录
👤 杨少煜
匹配度: 9.99 2026-08-10 14:37:16
匹配原因: 18
@梁丽颖(技术-梁丽颖) 直播讲开始时间是18点40 老师18点41开始点的进入教室
👤 杨少煜
匹配度: 9.99 2026-08-10 13:04:23
匹配原因: 18
[{"senderName":"张明华","uuid":"388758945545822421","content":"老师您好,想请问下,我提前半小时进课堂的,为什么会显示迟到","time":1786337661165,"type":"text","workCode":"P106027","userType":1},{"senderName":"张明华","uuid":"388758945545822421","content":"https://yach-static.zhiyinlou.com/online/person/1786337667024/53776DE9760CED4D93D134B40B0CB31D/ECFD307A-6E07-469A-A0F9-1BBA8490393E.PNG","time":1786337667704,"type":"image","workCode":"P106027","userType":1},{"senderName":"张明华","uuid":"388758945545822421","content":"18:10分进的","time":1786337737855,"type":"text","workCode":"P106027","userType":1},{"senderName":"张明华","uuid":"388758945545822421","content":"https://yach-static.zhiyinlou.com/online/person/1786337754005/E5EAE3ACAC96ADBEDB911D1A680B8533/BA7DFF74-FD39-41FA-A1A1-512D0DD80EEB.jpg","time":1786337754756,"type":"image","workCode":"P106027","userType":1},{"senderName":"梁丽颖","uuid":"380379319383507192","content":"1012088413","time":1786337870319,"type":"text","workCode":"P105915","userType":1}]
👤 梁丽颖
匹配度: 9.99 2026-08-07 19:55:45
匹配原因: 18
https://yach-static.zhiyinlou.com/online/group/1786103731317/kywevyj607/9e01efff-0ffd-4ec7-90c8-18fa3fb4e75a.mp4
👤 侯文杰