pc学生端看不见老师视频 听不见声音，学员ID：2228454

@郎伍旭 帮忙看下 盘古查询学员时提示 “ api request is limited” curl 'https://gateway-one.ledupeiyou.com/SPLAT/student/getStudentDetail?cityCode=021&uid=6831138&studentUid=6831138&rn=0.7912527796011058' \ -H 'Accept: application/json, text/plain, */*' \ -H 'Accept-Language: zh-CN,zh;q=0.9' \ -H 'Connection: keep-alive' \ -b 'Hm_lvt_fc5ae86aeaebb19e977038c755e4196f=1778577188; _c_WBKFRo=M9OTWMJaQbkIHg91iBK22YnY6xsZHfDiH1w7hQ3H; sensorsdata2015jssdkcross=%7B%22distinct_id%22%3A%22P100463%22%2C%22first_id%22%3A%2219fb72c3a56afe-0e862a451622c-c642b3b-1764000-19fb72c3a572015%22%2C%22props%22%3A%7B%22%24latest_traffic_source_type%22%3A%22%E7%9B%B4%E6%8E%A5%E6%B5%81%E9%87%8F%22%2C%22%24latest_search_keyword%22%3A%22%E6%9C%AA%E5%8F%96%E5%88%B0%E5%80%BC_%E7%9B%B4%E6%8E%A5%E6%89%93%E5%BC%80%22%2C%22%24latest_referrer%22%3A%22%22%7D%2C%22%24device_id%22%3A%2219fb72c3a56afe-0e862a451622c-c642b3b-1764000-19fb72c3a572015%22%7D; systemToken=eyJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ7XCJlbWFpbFwiOlwicF9nYW9ob25nYm9AbGVkdXBlaXlvdS5jb21cIixcImVtcE5vXCI6XCJQMTA2MDE2XCIsXCJsb2dpblRpbWVPdXRcIjo5NjAsXCJuYW1lXCI6XCLpq5jmtKrljZpcIixcInJlZnJlc2hUaW1lXCI6XCIyMDI2LTEwLTE3IDE2OjQzOjA1XCIsXCJyZWZyZXNoVGltZU91dFwiOjEwfSIsImV4cCI6MTc5MjI4MzU4NX0.0cuBDYfe0QVJ6tuGhfmN_l3vhHdyX7XJhEhk11UVoQc; empNo=P106016; name=%E9%AB%98%E6%B4%AA%E5%8D%9A; authtoken=eyJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ7XCJlbWFpbFwiOlwicF9nYW9ob25nYm9AbGVkdXBlaXlvdS5jb21cIixcImVtcE5vXCI6XCJQMTA2MDE2XCIsXCJsb2dpblRpbWVPdXRcIjo5NjAsXCJuYW1lXCI6XCLpq5jmtKrljZpcIixcInJlZnJlc2hUaW1lXCI6XCIyMDI2LTEwLTE3IDE2OjQzOjA1XCIsXCJyZWZyZXNoVGltZU91dFwiOjEwfSIsImV4cCI6MTc5MjI4MzU4NX0.0cuBDYfe0QVJ6tuGhfmN_l3vhHdyX7XJhEhk11UVoQc; brizoo_token_https=eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJhdWQiOiJodHRwczovL3NwLmVhZ2xleXVuLmNuL3NhbWwvbWV0YWRhdGEiLCJleHAiOjE3OTMwODAxNTUsImlhdCI6MTc5MjQ3NTM1NSwibmJmIjoxNzkyNDc1MzU1LCJwcml2YXRlX2RhdGEiOiIybFhRRFpRV3E0WmVUaUFPT0VNK1h0czNmSmtWcE9FVEcvSXUvR0dsWlNpRlNxWkxwZTA3SDhYV1VyVit5QmY4bHNHYTJIVUVabUw0YUxBTXY1S0pkdXRaSG9rbUpuZ3ZVUTRndmVKVWkxSnUvNGNkOXkwSGtTakRrWThJN041SSsvQkVTMnFTNmJzcmlhWlJBQWFkMTZxS2RIalpiK3B5eUlXWmpsVHVUVVl3bXppNEh5YlVselAyK2J5T09YYVFGeU4rTDF5ZzkyOHZ6cHNhM3BHdWlLK1k5K0dIVjZFZjNSS2o5RFVsVDE5YzVOVC9wY3h1NUF6TjJiTWNrTFkvZ040ZHFxR2lDNTZ4RVZRM2x1VTRFN254S0M2M2I2QjZlaHVOWjY3RDRUTGo5STRqenZPRTN6dnkxYWxpUXdoS0Q5VGd3T0pNRzBUalFqT1lWWFVnN3ZpYUcrdVpvNmdQN2xjWTNaTGg5TFlXOEtNZXliWDVya2cwWUc1ZUFMRFIiLCJwdWJsaWNfZGF0YSI6IntcImluc19pZFwiOlwic3BhX2VhNTJmZWUzLTM5YjctNDUwOC1iNzc1LWZjYjU3ZDk5MTkzZFwifSJ9.FOIdjPet35HrB0dc4_br8oUraA-xh-HUlOe_Dw_ndds-_NJV66AM200xpOea6r1GRqEPtofQrCppARC0x_azWbmwuWNvHadWw1ugUicWwGnSByjE52IYMEyiukzoQvGxLB7uz67M9C5oPpDRJSMeGvr8t5YdovRu6k9q14rMRWwXzbLTPPPRtxe-EI-QfB3gf-huY49tyXE0Dyyh_-UefcLWCnaMWFWqHK7uYzUvzE1F0GjdMimd5CBNsJtwxRKmpcv-DQ-FVXpLfX71S3o2enjtAixdajfcQKpNwicEDLdS-grTzY3PngU_82nB-r64uxAD7QTWlnxNIZdlYoFtDQ; columbusJwt-test=eyJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJhdXRoOnRva2VuOlAxMDYwMTYiLCJleHAiOjE3OTI2MDAxMTN9.mJBv2abF84Nx9RIb29NAK7VDWW852pCzxsdbuaWOuYg; columbusUserInfo={%22id%22:%22P106016%22%2C%22name%22:%22%E9%AB%98%E6%B4%AA%E5%8D%9A%22%2C%22empNo%22:%22P106016%22%2C%22email%22:%22p_gaohongbo@ledupeiyou.com%22%2C%22isAdmin%22:1%2C%22jwt%22:%22eyJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJhdXRoOnRva2VuOlAxMDYwMTYiLCJleHAiOjE3OTI2MDAxMTN9.mJBv2abF84Nx9RIb29NAK7VDWW852pCzxsdbuaWOuYg%22%2C%22timeout%22:%222026-10-21%2012:33:33%22%2C%22token%22:%22auth:token:P106016%22%2C%22jumpType%22:%22zylJump%22}; TIANCE_SSO_COOKIE_TOKEN_KEY=eyJpdiI6ImdZdVg3UEQ0MFcyeEtBNzFCN0E1VWc9PSIsInZhbHVlIjoiT3FvVGd6eVhyZFhPYllnQWJPcmZNTUV6R2tUNjdoRFRXZkZcL3JxNkg2eU5VRW9zb3lTdW1DTHVlWktqVURTWDJhcUdnREh4bTVFaE55bWI3QzF3TitkRDU0Z3RCQ1FOS0Z6XC85S0Y5dFVcL3c9IiwibWFjIjoiYmZiYmViYTg5N2E4MjUzMGY5OTViNDhmZDkxYjE1ODZhMmFmOGIxOTg5MzFjYjlhMGJiMWNkOGZiNjE0OWZlNyJ9; columbusJwt=eyJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJhdXRoOnRva2VuOlAxMDYwMTYiLCJleHAiOjE3OTI2MTA1MDR9.LX2qIbdlUE3ASD-psPJrAHoJm3iv5t12DGxK1K68Hjc' \ -H 'Origin: https://one.ledupeiyou.com' \ -H 'PGReferer: 1234' \ -H 'Referer: https://one.ledupeiyou.com/' \ -H 'Sec-Fetch-Dest: empty' \ -H 'Sec-Fetch-Mode: cors' \ -H 'Sec-Fetch-Site: same-site' \ -H 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36 QQBrowser/21.7.0.205' \ -H 'X-Ca-platform: service' \ -H 'X-Ca-platfrom: service' \ -H 'X-Ca-userId: af3e080bc789454798cc319b65d29c70' \ -H 'cityCode: 021' \ -H 'creator: P106016' \ -H 'empNo: P106016' \ -H 'emplId: P106016' \ -H 'platform: splat' \ -H 'sec-ch-ua: "Not)A;Brand";v="8", "Chromium";v="138"' \ -H 'sec-ch-ua-mobile: ?0' \ -H 'sec-ch-ua-platform: "macOS"' \ -H 'uid: 6831138' \ -H 'userId: P106016' \ -H 'userName: %E9%AB%98%E6%B4%AA%E5%8D%9A'

@来维庚 帮忙看看下 反馈人：帅凯敏 学员编号：9000264771593738 UID ：10908902 直播讲 ID ：1013446753 课程类型：小班形态 2026-10-14 19:00:00 问题：试听回放有效期 7 天 这个学员试听没到 7 天没办法看回放（回放入口按钮不展示）

@郎伍旭 反馈人：李奉娟(奉奉) 班级ID:f0a61b8968f14a08b50b82800ad8d8a1 课程ID:1111-GUr8Gj4BqMHSsDqektFa6n 麻烦帮忙看看这个班级，要关班，但是班级组老师关班时弹窗提醒还有调课学员，调课学员都已经处理完毕了 问题：关闭提示还有调课学员 帮忙查询下 还有哪个学员在读

@王雨超 反馈人： 学员编号：9000263551196400 UID ：10765498 班级ID:a01356b6306c44f2bf46ae055d3790db创建人:陈群 课程ID:1111-XnmuzJdu4BiKtC5ddhugm1 问题：企微侧边栏 看是没完课 企航导出数据显示完课

## 平台线上bug日报 2026年10月11日 bugID | 标题 | 状态 | 创建日期 | 优先级 | 指派人姓名 | 指派人账号 --------- | ----------------------------------------------- | ---------- | --------------------- | ------- | ----------- | ------------ 53060 | 指派P106688@李浩吉 9000263111723687作文改完后批改报告空白的原因 | active | 2026-10-11 09:03:48 | 3 | 李浩吉 | @V0016588 53064 | P106382@吕忠阳（学员编号：9000216021627024）咨询开剩余发票失败问题 | resolved | 2026-10-11 11:43:00 | 3 | 赵芸 | [@赵芸](yach://yach.zhiyinlou.com/user/profile?id=689034)

## 平台线上bug日报 2026年09月28日 bugID | 标题 | 状态 | 创建日期 | 优先级 | 指派人姓名 | 指派人账号 --------- | -------------------------------- | ---------- | --------------------- | ------- | --------- | ------------ 52979 | 启航短信发送报错：实名制报备&手机号获取异常 | active | 2026-09-28 18:10:49 | 3 | 张喜峰 | [@张喜峰](yach://yach.zhiyinlou.com/user/profile?id=424089) 52978 | 学生第四讲调课了，作业应该在原班（周四班），小驴显示在周三班 | active | 2026-09-28 17:15:16 | 3 | 许圆圆(乐读) | [@许圆圆](yach://yach.zhiyinlou.com/user/profile?id=441237) 52977 | 企航工作台学生作业出现两遍，一遍显示已完成，另一遍显示未提交 | resolved | 2026-09-28 15:05:32 | 3 | 孟美玲（乐读） | [@孟美玲](yach://yach.zhiyinlou.com/user/profile?id=426514) 52976 | 转班退费学员作业批改提示：ips答题数据失败 | active | 2026-09-28 14:11:28 | 3 | 李浩吉 | @V0016588 52980 | 错题本没【综合】学科，无法导出错题 | active | 2026-09-28 18:45:30 | 3 | 田福壮-乐读 | @PV000049

## 平台线上bug日报 2026年09月27日 bugID | 标题 | 状态 | 创建日期 | 优先级 | 指派人姓名 | 指派人账号 --------- | --------------------------------------------------------------- | -------- | --------------------- | ------- | --------- | ---------- 52969 | 第4讲内容需李浩吉、孟美玲老师查看 | active | 2026-09-27 12:07:13 | 3 | 崔芳 | [@崔芳(技术支持-崔芳)](yach://yach.zhiyinlou.com/user/profile?id=425188) 52973 | 学员9000253010844123的家长反馈企微和小驴看不到第四讲作业 | active | 2026-09-27 17:40:42 | 3 | 崔芳 | [@崔芳(技术支持-崔芳)](yach://yach.zhiyinlou.com/user/profile?id=425188) 52972 | 沟通素材缺失第4讲及作业提交记录问题 | active | 2026-09-27 17:38:09 | 3 | 王雨超（乐读） | [@王雨超](yach://yach.zhiyinlou.com/user/profile?id=422081)

问题(学员9000253010844123的家长反馈企微和小驴看不到第四讲作业)已记录 问题ID 52973,可用于更新操作 [点击查看详情](https://pmp.xuepeiyou.com/index.php?m=feedback&f=view&feedbackID=52973)[@崔芳(技术支持-崔芳)](yach://yach.zhiyinlou.com/user/profile?id=425188)

学员编码：9000265010615918 家长手机号：18910198867 班级名称：二年级英语秋季长期班 (剑桥A+预备二级) 班级ID：7bc226f38c5544a7bee33502ef636398 问题：麻烦帮忙查询一下今晚第七讲 系统有没有呼出过系统语音电话提醒上课@许圆圆

@郎伍旭 反馈人：安会君 学员编号：9000236029007811 UID ：6056893 直播讲 ID ：1011686957 自习室课程ID:9b032e7a1abb4e3988790e91f2568052 班级ID:0716229e12944b248d27620a92446f56 课程ID:1111-MUWKeSHvcWuWJzgXATaSfh 报名 id 9566b98918a0419584c674f708c1fd31 问题：盘古学员考勤 第 7 讲 未显示是否缺勤或出勤 @乐记小助手 记录 指派 P106468

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9000265111760286 报名ID：9000265111760286 问题：盘古看到孩子退费了，企航看也退费了，但是用户说没有退费，我登录孩子学员账号课表还有课，辛苦看一下到底退没退。

@马俊宝 反馈人：翊洲Andrew_妈妈 学员编号：9000233020420297 UID ：4918675 三年级英语秋季长期班 (剑桥S3A)-在线-英语-崔莉-北京辅导团1291-周三晚上18:30-20:20-虚拟教学点（直播）-无 班级ID:c657b4f298134837ab9899a0b143f9d8 课程ID:1111-VgXzWkoCCcS2FpyFHZ6jGF 问题：希沃55寸学习机 第 7 讲作业 拍照前能看到作业，一点击拍照，拍出来绿色

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班级ID:96128562ce884234a836a1041a493582 学员信息：9000253010844123 孩子的课上了，作业也上传了。但是我的企微和小驴都看不到第四讲的作业@王雨超 @孟美玲 辛苦老师帮忙看下